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Mikko Immonen

Mikko Immonen

Mikko Immonen

Mikko is an experienced international business and people leader with a demonstrated working history in Technology, Digitalisation and Service Business. Mikko is based in Zug, Switzerland.
Mikko is always looking for new and better ways to do things, and at Normet he drives service growth, digitalization and safety. Normet Group is globally operating company and specialises in serving customers in the underground mining and tunnelling business.

Mikko’s hobbies are mountain biking, ski touring and tennis with family

Case Study: Output based service model improves efficiency and customer satisfaction. 

  • Challenges to sell and ramp up Cost per Hour type of service agreement and safety culture development 
  • The impact on customer relationships in all areas of operations
  • The development of digital toolbox to manage operations more efficiently